Buyer Protection
Every order is 100% protected from purchase to delivery.
Partaton Heavy holds your payment in escrow, inspects every unit before shipment, and refunds you in full if anything goes wrong. You only release funds when you're satisfied.
Escrow-style payments
Funds are held in a protected account until inspection passes and shipping is confirmed.
Verified suppliers only
Every supplier on Partaton Heavy passes our 27-point verification before they can list.
Pre-shipment inspection
Independent inspectors verify every unit on-site before the container is sealed.
Refund guarantee
If the unit fails inspection or never ships, you get a full refund — no questions asked.
What's covered
- Unit not as described
- Hours or year-of-make falsified
- Damaged in transit
- Wrong parts shipped
- Supplier fails to deliver
- Inspection report failed
- Documentation missing
- Late delivery beyond agreed ETA